Frequently Asked Questions
At Plymouth Square, we offer residential living and assisted living. We have answered some frequently asked questions for each of our levels of care on this page.
Residential Living
Office Hours
Our front office is open every day from 8 am to 8 pm.
What is residential living?
Senior living is a community designed for those over 55 that can enjoy independence, security, and social engagement.
What are the prices?
Pricing options and availability can be found in our front Office. Call or visit us today to learn more!
What languages do you speak at Plymouth Square?
At Plymouth Square, at least one member of our staff speaks Spanish, Tagalog, Ukraine, Russian, Thai, and Jordanian.
Is there any private space available to use?
You may reserve the activities lounge for any special event with notice. Contact the front office if you would like to reserve this space.
What appliances come with the apartment?
Each apartment has a full kitchen and is equipped with kitchen appliances.
Is the community pet friendly?
Pets are permitted to visit, and we have specific areas for pets. If you would like a pet-friendly apartment, please contact the leasing office for options.
Do I get an assigned parking spot?
All covered parking spots are assigned and all new residents go on a waiting list until a covered spot becomes available. All open spots are available for residents and their guests.
Do you have a beauty salon or barbershop?
At Plymouth Square, we have a beauty and barber shop. Hours, services, and appointments can be made through the front desk.
Is internet access available?
Wi-Fi Internet is provided in public areas for residents and their guests. Please inquire with the front desk for internet installation for individual apartments.
Is there a telephone in each apartment?
Each apartment is equipped with telephone hookups. If you would like telephone service we can help you set it up through the phone company. We provide a private area with public telephones for use by our residents. Residents are welcome to bring their own mobile devices.
Is there access to cable television?
We offer access to cable television for all residents in their rooms. Apartments do not come with televisions.
Are activities provided?
We believe events and activities enrich our resident’s lives and have a powerful impact on the healing process. We create a fun, uplifting environment where our residents can be social, get involved, and enjoy their favorite hobbies and activities.
We pass out a monthly calendar to inform each resident of upcoming activities, and copies of this calendar can be obtained at the front desk. Click here to view our online activities calendar.
Is smoking permitted?
For the safety and health of our residents and staff, Plymouth Square is a smoke-free community. We do, however, have designated smoking areas outdoors.
Who do I talk to about questions in regard to financials, billing, and/or application paperwork?
At Plymouth Square, we have a full-time business office manager. Our business office manager will answer any questions you may have regarding financial or billing concerns. To make an appointment with our business office manager, please contact the front desk.
Assisted Living
Office Hours
Our front office is open every day from 8 am to 8 pm.
What is assisted living?
Assisted living is housing for the elderly that provides assistance with activities of daily living. We offer housekeeping, laundry, and various other services to help each resident attain their highest level of independence.
Do you offer housekeeping?
We provide weekly housekeeping. Our friendly and professional staff cleans each apartment once a week. If alternative measures must be taken, please contact our front office.
What are the prices?
Pricing options and availability can be found in our front Office. Call or visit us today to learn more!
What languages do you speak at Plymouth Square?
At Plymouth Square at least one member of our staff speaks Spanish, Tagalog, Ukraine, Russian, Thai, and Jordanian.
Can family or friends bring pets when visiting?
While our community does not allow pets to live in the apartments, pets are always welcome to visit. We ask that each pet have their current shots and be kept on a leash when in public areas.
Is there any private space available to use?
You may reserve the activities lounge for any special event with notice. Contact the front office if you would like to reserve this space.
Is there a beauty or barbershop on site?
At Plymouth Square, we have a beauty and barber shop. Hours, services, and appointments can be made through the front desk.
Is internet access available?
Wi-Fi Internet is provided in public areas for residents and their guests. Please inquire with the front desk about internet installation for individual apartments.
Is there a telephone in each apartment?
Each apartment is equipped with telephone hookups. If you would like telephone service we can help you set it up through the phone company. We provide a private area with public telephones for use by our residents. Residents are welcome to bring their own mobile devices.
Is there access to cable television?
We offer access to cable television for all residents in their rooms. Apartments do not come with televisions.
Do the apartments come with full kitchens?
Assisted living apartments do not come with full kitchens. At Plymouth Square we provide our residents with meals and snacks.
Is there a dining option?
We provide meals and snacks for our assisted living residents in a restaurant-style atmosphere. Our chef works to create flavorful and nutritious food, and we also accommodate special dietary needs for residents with a physician’s order.
Are activities provided?
We believe events and activities enrich our resident’s lives and have a powerful impact on the healing process. We create a fun, uplifting environment where our residents can be social, get involved, and enjoy their favorite hobbies and activities.
We pass out a monthly calendar to inform each resident of upcoming activities, and copies of this calendar can be obtained at the front desk. Click here to view our online activities calendar.
Is smoking permitted?
For the safety and health of our residents and staff, Plymouth Square is a smoke-free community. We do, however, have designated smoking areas outdoors.
Who do I talk to about questions in regard to financials, billing, and/or application paperwork?
At Plymouth Square, we have a full-time business office manager. Our business office manager will answer any questions you may have regarding financial or billing concerns. To make an appointment with our business office manager, please contact the front desk.
